Chatbot Integration

AI Chatbot Integration qualify leads and answer customers 24/7 across channels

A good chatbot is not the one that answers every question — it is the one that knows when to answer, when to qualify, and when to hand off to a human. We build chatbots that triage inbound enquiries (qualify on budget / timeline / fit), deflect repetitive support questions, book appointments straight to your calendar, and escalate the right conversations to your sales team in real time.

Our chatbots run on GPT-4 / Claude / open-source LLMs (Llama, Mistral) depending on cost and accuracy needs, with retrieval over your actual content (website, docs, knowledge base) so answers are grounded in your business — not hallucinated. We deploy on website (live chat), WhatsApp Business API, Instagram DM, Messenger, and Telegram. Every chatbot ships with handoff to humans, conversation logs, and a feedback loop so it gets smarter over time.

Common problems we fix

  • Sales team buried under unqualified inbound — no triage layer
  • Support team answering same 20 questions every day
  • Off-hours leads going cold because nobody responds until morning
  • Existing chatbot hallucinating product information
  • Calendar booking handled via 5 emails back and forth

What you get

  • LLM selection (GPT-4 / Claude / open-source) based on cost + accuracy needs
  • Knowledge-base ingestion: website, docs, FAQs, PDFs vector-indexed
  • RAG (retrieval-augmented generation) so answers are grounded in your content
  • Lead-qualification flow: budget, timeline, fit, urgency
  • Calendar booking integration (Calendly / Cal.com / Google Calendar)
  • CRM integration — qualified leads pushed straight to HubSpot / Salesforce
  • Live agent handoff with conversation context
  • Multi-channel deployment: website, WhatsApp, Instagram, Messenger
  • Conversation analytics + monthly tuning to improve accuracy

Want a plan tailored to your situation? Let's talk specifics.

Free 20-minute call. We will review your current setup, flag what is broken, and share what we would do first. No slides, no pitch deck.

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Chatbot Integration FAQ

Questions about chatbot integration

Not on factual product / pricing / policy questions — those are answered via RAG over your actual content with citation. Off-topic or out-of-knowledge questions get a graceful "let me connect you with someone" handoff, not a guess.

GPT-4 for highest accuracy + lowest setup. Claude for longer context and more nuanced responses. Open-source (Llama / Mistral via Ollama / Together) when ₹ per conversation matters at scale.

Yes. We integrate with Calendly, Cal.com, or directly to Google Calendar. Bot collects timezone, availability, then drops a confirmed slot.

Yes, one logic layer powering all channels with channel-specific UI rules (e.g., interactive buttons on WhatsApp, rich cards on Messenger). Conversation history merges across channels per contact.

Tickets deflected, leads qualified, appointments booked, off-hours coverage, sales team time saved. We ship a monthly impact report with cost-per-deflection and cost-per-qualified-lead.

Let's Talk

Let's talk about your business.

Tell us what you're working on and where you want to go. We'll put together a plan. No obligation, no sales pitch.

  • Free 30-minute call
  • A plan built around your goals
  • No obligation, no pressure
  • Your own account manager

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