WhatsApp Marketing & Business API where your customers actually read your messages
WhatsApp open rates in India sit at 90%+ versus 15–20% for email. That is why every serious Indian brand is moving lifecycle and broadcast spend toward WhatsApp Business API. The catch — Meta's template approval rules, conversation-pricing model, and broadcast caps make it easy to burn money or get banned. We build WhatsApp programs that respect the rules and use the channel where it actually beats email and SMS.
We set up the Business API (via Gallabox / Wati / AiSensy / Interakt / DoubleTick / native Meta Cloud API), design conversational flows, write template messages that get approved on first review, and tie everything back to your CRM. Use cases we run: order updates, abandoned-cart recovery, broadcast for offers, lead-qualification chatbots, customer support, and catalog-based selling.
Common problems we fix
- Sending broadcasts from a personal WhatsApp number — risk of ban
- Templates rejected by Meta, blocking campaigns for weeks
- No segmentation — same broadcast goes to every contact
- Customer support running on shared inbox, agents missing replies
- Cannot measure ROI of WhatsApp spend versus email or SMS
What you get
- WhatsApp Business API setup (Gallabox / Wati / AiSensy / native Meta)
- Green-tick (verified business) application support
- Template message library — order updates, cart recovery, broadcast, support
- Automated flows: welcome, cart abandonment, post-purchase, win-back
- Lead-qualification chatbot for inbound enquiries
- CRM integration (HubSpot, Zoho, Salesforce, GoHighLevel)
- Catalog setup for browse-and-buy in WhatsApp itself
- Broadcast strategy with audience segmentation
- Reporting on delivery, open, click, conversion, and conversation cost
Want a plan tailored to your situation? Let's talk specifics.
Free 20-minute call. We will review your current setup, flag what is broken, and share what we would do first. No slides, no pitch deck.
Book ConsultationQuestions about whatsapp marketing
API for any team doing more than 50 messages a day, broadcasts, or automation. The free Business app caps you at small scale and risks bans for bulk sending.
Gallabox for SMBs (good UX, fair pricing). AiSensy for scale + automation. Wati for support-heavy use. Native Meta Cloud API if your dev team can build on it. We pick on discovery.
Two parts: BSP platform fee (₹999–₹4,999/mo typical) + Meta conversation cost (₹0.30–₹0.85 per conversation depending on category). Marketing conversations cost more than utility.
Not after we have written them. We follow Meta's template guidelines — no promotional language in utility templates, no missing variables, no banned categories. Approval rate is 95%+.
For order/shipping updates and 1:1 support — yes, mostly. For broadcast and newsletters — no, email still wins on cost. We design the channel mix on discovery.
Let's talk about your business.
Tell us what you're working on and where you want to go. We'll put together a plan. No obligation, no sales pitch.
- Free 30-minute call
- A plan built around your goals
- No obligation, no pressure
- Your own account manager